FAQ

If you remember our previous name (Tallahassee Little Theatre), you might think we're a kids theater. We are not. Our shows are almost exclusively for adult age performers and older audiences. We do family friendly shows as well, and occasionally we cast younger actors in age appropriate roles, but we are not a children's theatre.

If you're looking for classes, camps, or performance opportunities for your child, here are the places we recommend checking out:

• www.youngactorstheatre.com - Young Actors Theatre is across the street from us on Glenview, here in Midtown. They are exclusively a children's theatre, with after school and summer camp classes for kids elementary school aged to high school.
• quincymusictheatre.com - If you don't mind the drive, Quincy Music Theatre also has classes, camps, and shows for young people.
• www.makinglightproductions.org - Making Light Productions, located on the south end of town, offers classes for students.

Individual ticket prices (price includes all fees)::

• $27.50 - Adults
• $22.50 - Seniors (age 62+)
• $22.50 - Military (current and former)
• $17.50 - Students (yes, all students)

First, make sure you're not clicking on a seat that's already sold. Seats shown in blue are available for purchase. Seats in gray are unavailable.

Second, give the site a moment to update as it can sometimes take a few seconds for it to acknowledge any changes you make.

If you purchased a  Diamond subscription, Mainstage voucher or Studio voucher package, but haven't received your tickets in the mail yet, it may be because you still have one more step to complete.

All of these subscriptions are voucher packages. Vouchers are not physical items that we can mail out. You must select your show dates and seats for your vouchers to be turned into physical tickets. The benefit of voucher packages is that you have the flexibility to choose your seats and performance dates on a show by show basis. These can be booked months ahead of time, or the day of the show. We do not mail tickets out once the season has started — tickets can be held at will call or picked up in person, or can be emailed to you.

Vouchers can be redeemed for physical tickets in one of three ways.

• Online: When you purchased your subscription package, you should have received a confirmation email. In that email, directly under the type of subscription you purchased, is a 10 digit subscription code (a combination of letters and numbers). Hold on to this code! You will need it to redeem your vouchers online and over the phone. When redeeming online, after you've selected your day and seats, there is a big box on the checkout cart page that says "Enter Code." Enter your subscription code and press APPLY. This will recognize you and let you apply your vouchers to your cart.
• Phone: Call the Box Office at 850-224-8474, Tues-Fri, 11pm-4pm, and our Box Office person can help you book your tickets. Please leave a message if you can't get through and we'll call you back. You will need your subscription code.
• In Person: Stop by the Box Office during operating hours, and we'll get your tickets booked.

We offer two kinds of tickets when purchasing a season subscription: reserved tickets, which are for a specific performance and (for the mainstage) specific seats; and vouchers.

Vouchers are tickets but without a date or seat selected yet. They can be redeemed online or you can call or drop by the Box Office to redeem them for specific performances.

Flex tickets are vouchers, and when purchasing a season subscription to the Mainstage or Studio (or both), you can also select the voucher option if you're not sure what days you want to reserve just yet.

Updated: June 2025

So something has come up and you need to cancel or move your tickets to a different date or exchange them for a different show. We only do refunds for customer credit towards any future Theatre Tallahassee performance. Customer credits do not expire.

Tickets can be exchanged for a different performance date for the same show. Or they can be exchanged for any future show. Exchanges and Returns must be done 24 hours prior to the start of your performance by calling the Box Office. 

Ticket exchanges may be done twice per season for no charge. Additional exchanges will incur a $5 fee.

Late Seating Policy:

Due to an ongoing problem with ticket holders showing up very late for shows and causing delays to start times or interruptions for the rest of the audience, or simply not showing up at all and leaving seats empty for otherwise full or Sold Out performances with waiting lists of people who would have liked to purchase those seats, we are implementing the following policies:

• If you are running late for a show OR will not be able to attend – Please call the Box Office and let us know as soon as possible.
• If you have tickets waiting for you at Will Call and you have not picked them up five minutes before the show beginswe will assume you are not coming and may release your seats for purchase by waiting patrons. If you call ahead to let us know you’re on your way, we will hold your seats.
• If you have tickets in hand (either because you picked them up earlier, or your tickets were mailed or emailed to you) and have not arrived by five minutes to show and the rest of the present audience members have been scanned in and seated, we may release your seats for purchase by waiting patrons. If you call ahead to let us know you’re on your way, we will hold your seats.

Please be aware that if you call AFTER the show has begun, we cannot exchange your tickets for a different performance, or issue customer credit. You must call BEFORE showtime.

Help us solve the Empty Seat problem by planning ahead and being on time, or letting us know you will not be attending. Empty seats are disappointing for our performers, and frustrating for our patrons when they miss out on shows they would’ve liked to see because they thought all the seats were full.

If you arrive after the start time of a show, you may not be seated. This is to prevent disruptions for other audience members and performers, as well as for your safety and the safety of our house volunteers as navigating the stairs in the darkened auditorium can cause tripping hazards.

It is similar to purchasing a concert ticket and not showing up to see the concert — unfortunately, once a performance has begun, we cannot do anything with the tickets from that show. We send out reminders prior to every performance for anyone who has a ticket, but if you don't show up on your performance date there's little we can do. We encourage you to please add your show dates to your calendar when you purchase, and double check any emails from us when you know you have a show coming up.

Updated: June 2025

So something has come up and you need to cancel or move your tickets to a different date or exchange them for a different show. We only do refunds for customer credit towards any future Theatre Tallahassee performance. Customer credits do not expire.

Tickets can be exchanged for a different performance date for the same show. Or they can be exchanged for any future show. Exchanges and Returns must be done 24 hours prior to the start of your performance by calling the Box Office. 

Ticket exchanges may be done twice per season for no charge. Additional exchanges will incur a $5 fee.

We believe theatre should be accessible to everybody, so we do not have or enforce a dress code beyond the obvious: clothes and shoes must be worn.

That said, we generally recommend people wear business casual or date night attire to shows. It's a nice way of showing respect to the performers for their work, and it's what most of our audience members wear.

Also, please be aware that we keep our performance spaces relatively cool throughout the year for our performers' comfort and safety (it can get extremely hot up there under the stage lights). You may want to bring a jacket or sweater.

That depends on the show. We aren't a children's theater, and most of our shows are geared toward adult audiences, although we regularly have family friendly shows as well. Your child's comfort level is something only you can judge. We try to be transparent about show content — adult language, situations, loud noises, etc. — but if you have any specific questions or concerns, please feel free to call our Box Office and ask.

Our ticketing policy does not allow for children in laps. All children must be able to sit unassisted in their own seats.

For patrons who use wheelchairs, scooters, walkers or canes: 
Our Mainstage theatre has some limited seating for patrons in wheelchairs, scooters, or with walkers. These seats do book quickly, so please make your reservations in advance. Our ushers or house manager can assist you with where to put your assistive device. Row D is the only row that does not require stairs, although we do have railings on both sides of the theatre to assist patrons with reaching their seats in the higher or lower sections.

Studio shows do not have risers or stairs, and seating is general. Please arrive a little early so that our ushers can assist you with finding the best seating location.

For patrons who are hard of hearing:
Our Mainstage Auditorium and Studio Theatre are Tele-coil equipped; all you need to do is turn your hearing aid to the T-coil setting. Depending on the show, it may not be perfectly balanced as the Tele-coil uses our on-stage overhead microphones.

We all offer assistive listening devices available on request in the lobby (ask the house manager or an usher). Devices are limited, so please arrive early to request one.

For patrons who are visually impaired:
We do not offer Braille scripts or programs at this time. Large print versions of our program are available with early notice and by request. Please call the Box Office at 850-224-8474 to make arrangements. 

Our new ticketing software should hopefully make buying your seats a lot easier, but we understand that the numbering system sometimes confuses people who are trying to purchase seats near each other.

Our mainstage theatre house is divided into three sections for numbering:

• The center section seats are three digit numbers starting at 101 consecutively numbered from house left to house right (the lobby side). If your ticket number is 101 or higher, you are in the center section of the house.
• The right side of the house (closest to the lobby) has odd numbered seats (1,3,5,7,9,11)  depending on the length of the row. If you purchase seats 3 & 5 they will be next to each other.
• The left side of the house (the side farthest from the lobby) has even numbered seats (2,4,6,8,10,12) depending on the length of the row. If you purchase seats 10 & 12 they are next to each other.

Our mainstage seating rows go from Row A (closest to the stage) to Row M (which is up at the back of the theatre).

Some things to know about our rows:

• Rows A, B, & C are below the entrance level and below the stage level. People sitting in Row A will find themselves looking UP at the actors. And you will need to go down a short flight of stairs for these seats.
• Row D is the only row at floor level and is the most popular row in our auditorium due to the wide aisle in front of it and the lack of stairs. Most seats in Row D are held by our season subscribers, and when they're not they are often the very first to sell. If you are hoping for Row D seats, we recommend booking those as early as possible, especially for matinees.
• Some seats in Row D are ADA seating for our patrons who use wheelchairs or other mobility devices. Please do not book these seats if you don't have mobility issues, since our capacity for mobility accommodation is limited.
• Rows E through L are up stairs. Railings run along the outer walls to assist you, but please keep in mind how high up you're willing/able to climb.
• Row I, similar to Row D, has a wide aisle running in front of it, and is our second most popular row due to the extra leg room. It can be a little easier to find seats in, however, depending on the show.
• Rows L and M on the outside are up a small set of three stairs that are a bit steeper than our other stairs. These rows are on the same level as our tech booth, and provide an excellent view of the stage. If you hate having to look around the head of the person in front of you, we recommend Row L in particular.
• Row M seats are generally the last seats we sell. These seats are high top stools with low backs, not standard theater seats. They provide a good view, but are not the most comfortable. Some of our taller patrons prefer them.

Please check out our Mainstage Seating Map page for a map of the theater with seat numbers, as well as photos taken from various positions in the auditorium to give you an idea of what the view is like.

Gift certificates must be redeemed in person at the Box Office, and surrendered at that time. The Box Office is open Tuesdays-Fridays from 11pm-4pm and one hour before all shows.

Our theatre seasons run from August to June, much like a school year. We generally announce the shows for the upcoming season in early spring, and season subscriptions go on sale around April (this usually coincides with our spring musical). General admission tickets for all shows go on sale around the end of July (about a month before our first show of the season).

The theatre season includes five (5) Mainstage productions (usually three plays and two musicals), and two to three (2-3) Studio plays. We also usually have a holiday special event production that is not part of the main season, but which can be added onto a subscription.

Season subscribers are people who purchase tickets for every show in the season, or every show in a particular venue, or Flex vouchers which can be redeemed for any of these shows. This saves money, versus purchasing general admission tickets separately for every performance. If you see more than three shows a year at our theatre, you should consider purchasing a subscription. Season subscription tickets are ONLY good for that particular season, so make sure you use them before the final June production as they cannot be carried over to the next season.

Just off Thomasville Road, between the Great Bicycle Shop and the Betton Rd intersection, just a little ways down from Whole Foods. Visit our Plan Your Visit page for more information.

If you have one, feel free to bring it along, but we do not require them for auditions. Many of our directors prefer to take quick digital snapshots of actors at auditions, to help them remember who you are and your sign-in number.

For the most part, no. Our performers, crew members, and most of our designers are volunteer members of our community. Many of them come from strong theatrical backgrounds, and generously donate their skills, talent, and time to our theatre. Our directors, musical directors, choreographers, orchestra members, and (under special circumstances) some designers do receive a small stipend.

Tallahassee has an abundance of high quality talent. Many of our performers have chosen steady day jobs in fields ranging from teaching to government work to retail to tech. They come here to exercise their artistic sides.

We strongly discourage precasting amongst our directors. Our auditions are open to anyone who wants to come out and try. Every year we have a number of performers who are setting foot on our stage for the very first time — and sometimes setting foot on any stage for the very first time. Please check the auditions page for information about upcoming auditions. We provide audition packets to help you prepare.

We're so glad you asked!

There's a lot of ways to get involved. We are always looking for volunteers to work in the house before shows, people to assist backstage, help with building sets and costumes or hang lights, to perform in our orchestras, and more. One way to get on our list is by visiting our Get Involved page and filling out one or more of the forms there to let us know what you're most interested in doing.

Are you a student looking for community service hours? Email our artistic director, Brian@TheatreTallahassee.org

We are also looking for Board Members. Are you interested in helping with fundraising and guiding the financial future of our theatre? Email our executive director, Theresa@TheatreTallahassee.org

Our storage space is limited, but we do accept donations, depending on the item being donated. Please contact the Box Office before making any donation. This will allow us to assess the need for your item(s) and arrange the best time to drop off.

*For all clothing donations, please email Theresa@TheatreTallahassee.org with a specific list of what you'd like to donate. Again, photos are helpful.

Clothing
We're usually able to take clothing items that have historical value - vintage dresses, men's clothing, military uniforms, evening gowns, hats, gloves, handbags, etc. We often need wigs, men's tuxes, gowns, and dresses in plus sizes. We only rarely need wedding dresses, children's clothing, and "Halloween" type costumes. If it's something we could easily pick up at Goodwill, or modern clothing (anything 1990's or more recent), we'd prefer it be donated to a charity or organization that would be able to use it.

Props
Again, we can usually take items that have historical significance. Vintage household items like phones, small appliances, living room and kitchen decor, and some office items are things we tend to use often. Some decorative items are useful as well. We are not currently in need of typewriters, cash registers, or computers.

Furniture
Furniture is something that we can only accept on a case-by-case basis. Our furniture storage is very limited, but if you have a unique or vintage item that might be used in multiple shows, we'd love to at least have a look at it. We can potentially help arrange transportation if it's something we can accept.

Other
We're often in need of things like plywood and construction lumber, antique doorknobs and handles, chandeliers and wall lights. We can also use things like carpet roll tubes, pool noodles, PVC pipe, old doors, etc. If you have leftover construction supplies or antique items removed after renovations to donate, let us know and we'll see if we can take them.

For all clothing donations, please email Theresa@TheatreTallahassee.org with a specific list of what you'd like to donate. Again, photos are helpful.

Please send an email to our Executive Director, Theresa@TheatreTallahassee.org. Make sure to include your name, charity organization, event and event date, and what kind of tickets you're requesting.